Capitol Flag Factory NW
Our flags are exclusively Made in the USA. They are construction of the finest quality materials with the industry's most skillful craftsmen. Our American manufactures are long-standing partners and we are confident in the quality of each product we supply. When you purchase a flag from Capitol Flag Factory NW, not only will you receive the finest quality flag at a reasonable price, but also you will be investing your dollars back into our economy and supporting your fellow workers here in the United States of America.
Return, Refund and Cancellation Policy
If you decide to return your merchandise, simply call our customer service department for assistance. 1.800.684.5788, Mon-Fri, 8:00 a.m. to 4:00 p.m., Pacific Time. Our helpful staff will make it easy for you.
We will accept certain stock products for credit on account, subject to the following restrictions. Returned goods must be pre-authorized in writing by Seller and be returned within 30 days of purchase. Product must be returned in resalable condition. A 15% restocking fee may apply. Custom products must be prepaid and cannot be returned. Original and return shipping charges are the responsibility of the customer. Under no circumstances will a cash refund apply. Cancellation: Orders for custom, non-stock, and special order items cannot be cancelled except upon terms that will compensate Seller for costs incurred.
Effective Date: This policy was last modified on November 3, 2010.